Plymouth Plantation

Development Operations Coordinator

Museum Summary

Plimoth Patuxet Museums is an outdoor, living history museum that provides powerful, personal encounters with history built on thorough research about the Wampanoag People and the Colonial English community in the 1600s. Today, Plimoth Patuxet provides an engaging and experiential outdoor and indoor learning environment on its main campus, at Mayflower II at State Pier on Plymouth’s waterfront, and at the Plimoth Grist Mill on Town Brook. Our permanent exhibits tell the complex and interwoven stories of two distinct people - English and Wampanoag. The main exhibits are enhanced with an exciting array of special events, public programs and workshops that offer a rich and diverse exploration of the 17th-century.

Plimoth Patuxet is an equal opportunity employer. We value diversity and are committed to creating a welcoming and inclusive environment for all employees.

Position Summary

This is an opportunity to work at one of the country's most prestigious history museums. Operating on a remarkable property overlooking Cape Cod Bay, Plimoth Patuxet brings the story of the United States’ early foundation to life for hundreds of thousands of visitors each year since its founding in 1947.

The Development Operations Coordinator (DOC) will play an integral role in Plimoth Patuxet Museums’ fundraising efforts. Reporting to the Director of Development (DOD), the DOC will join the Museum at an exciting time in its history. The DOC will be responsible for administering Development software and systems; drafting reports to measure and improve the Development department’s efficiency, quality and performance; and the vital administrative support required for the Museum’s fundraising team to reach its goals.

Essential Duties and Responsibilities

  • Responsible for timely and accurate entry of all development transactions, including web, mail, phone, event, and site sale transactions, and prepares checks for deposit.
  • Maintains data accuracy, including updating constituent personal information, duplicate record merges, contribution source and membership trend entry, NCOA mailing address updates, and related data needs.
  • Provide weekly and monthly Development reports, updating key Museum leadership with recent contributions.
  • Administer and manage research in Raiser’s Edge and Research Point (development softwares).
  • Work with and extract data from all systems (programs, ticketing, retail) and integrate the data into Raiser’s Edge.
  • Run quarterly data base cleaning procedures, ensuring more effective and tailored communication with Museum members, donors, and patrons.
  • Attend meetings, Museum programs, and events as requested by DOD.
  • Serve as a brand ambassador for the Museum; participate in the Museum’s community and champion the Museum’s mission and programs.
  • Other duties as assigned.

This outline description focuses on the primary duties of the position. It is not designed nor intended to include all duties and responsibilities inherent in satisfactory performance of the position. Management reserves the right to revise this job description from time to time as needed.

Required Skills

  • Fully competent computer skills, including Microsoft Office Suite; experience with Raiser’s Edge preferred.
  • Ability and willingness to learn new skills.
  • Superb analytical skills are essential.
  • Adept at working with spreadsheets, reports.
  • Must be a numbers person who values accuracy.
  • Passion for cultural/educational nonprofits.
  • Patience, imperturbability and a sense of humor are a plus.

Education and Experience

  • BA or BS preferred but will consider equivalent experience.
  • 2+ years of experience in a nonprofit Development office.

Additional Requirements

This position is 9am-5pm, Monday through Friday. Some flexibility is required for occasional weekend and/or evening events and upcoming grant and printing deadlines.

The Museum is open 7 days a week April through the end of November. During the Museum's open season, certain staff are required to work on some of the Holidays (Thanksgiving is an “all-hands on” day). Whenever working on a holiday is necessary, a manager will inform employees at least one week in advance if they’re expected to work on a holiday.

The Museum may also schedule "all-hands on" days such as Indigenous People's Day/Columbus Day and Thanksgiving. Advance notice will be given for "all-hands on" days.

The Museum respects the religious, and cultural beliefs and practices of all employees. On request, The Museum will strive to make an accommodation for such observances when a reasonable accommodation is available, and does not create an undue hardship on the Museum.

Physical Requirements

The physical demands outlined here are representative of those that must be met by an employee to perform successfully the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift and move boxes exceeding no more than 25 lbs.

Work Enviornment

In large part, the incumbent will work in an office environment. The noise level in the work environment is relatively quiet. While the position is standard M-F business hours, some flexibility in schedule is needed for special events, and/or deadlines.

Core Commitment

Whether part-time or full-time, year-round or seasonal, all staff and volunteers at Plimoth Patuxet advance the Museums’ educational mission and strategic goals; they uphold the Museums’ core values and principles in their work and in all their interactions with the public and coworkers. This commitment helps to ensure that Plimoth Patuxet Museums’ reputation for excellence is maintained and that we, as stewards of the Museum, are helping to create a relevant and sustainable future for Plimoth Patuxet. The core principles that guide us in this work are:

  • Safety and Comfort
  • Compassionate Customer Engagement
  • Professional Excellence
  • Personal Accountability
  • Create a Culture of Philanthropy
  • Teamwork


Interested candidates are encouraged to apply by submitting a PDF file of your resume, and cover letter to apply@plimoth.org, or by submitting them by US mail to the following address:

Plimoth Patuxet Museums
Attn: Human Resources
137 Warren Avenue
Plymouth, MA 02360