Plimoth Patuxet Museums seeks a full-time Donor Relations Coordinator (DRC) who will be a critical member of the organization’s fundraising efforts. Reporting to the Associate Director of Development, the DRC will join Plimoth Patuxet at an exciting time in the organization’s growth in which increasing contributed revenue is crucial. He/she will be responsible for the smooth administration and effective management of contributed revenue and donor communications.

Plimoth Patuxet is an equal opportunity employer. We value diversity and are committed to creating a welcoming and inclusive environment for all employees.

Essential Duties and Responsibilities

  • Assist the Development Operations Assistant with gift entry

  • Maintain Development office files in an organized fashion

  • Serve as point person for all donor/member lists and queries as needed from the Assoc. Director of Development and other Plimoth Patuxet leadership

  • Serve as first point of contact for Development office calls and inquiries

  • Liaise closely with guest-facing teams (Museum Experience Group/MEG, Guest Services/GS, Retail, and Food Service) to ensure an excellent experience for members.

  • Train staff in membership sales and information when needed.

  • Manage monthly Membership renewal mailings and accurately track their return.

  • Assist the Assoc. Director of Development with all Annual Fund initiatives.

  • Produce donor acknowledgement letters weekly, preparing them for signing each Monday by the Executive Director.

  • Produce membership cards and thank you letters biweekly, preparing them for signing by the Assoc. Director of Development.

  • Work closely with the Assoc. Director of Development to reconcile contributed revenue each month.

  • Be part of Development’s presence at key Plimoth Patuxet events and programs, actively participate in the Museum’s community and be its champion.

This outline description focuses on the primary duties of the position. It is not designed nor intended to include all duties and responsibilities inherent in satisfactory performance of the position. Management reserves the right to revise this job description from time to time as needed.

Required Skills

  • Passion for cultural nonprofits.

  • Strong time management and organizational skills

  • Excellent computer skills and experience with the Microsoft Office suite and a fundraising database required.

  • Superb communication skills including ability writing and speaking; a keen eye for details; persuasive writing for a public audience.

  • Detail-oriented. Ability to work with numbers accurately.

  • Excellent interpersonal skills; able to build relationships and effectively relate to a variety of people.

  • Flexible and able to shift priorities.

  • Must enjoy working in a highly collaborative and busy team environment.

  • A professional and resourceful style; the ability to work both independently and as a team player, to take initiative, and to manage multiple projects at a time.

Other Requirements

  • The position is 9-5 Mon-Fri. Some flexibility is required for occasional weekend and/or evening events.

  • Must have a valid driver’s license to drive between our sites.

Education and Experience

  • BA or BS preferred but not required.

  • 2-5 years of experience in a nonprofit development office.

Physical Requirements

The physical demands outlined here are representative of those that must be met by an employee to perform successfully the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work sitting or standing, sometimes for extended periods of time.

  • Capable of lifting and moving objects up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Work is generally sedentary in nature, but may require standing and/or walking for up to 20% of the time.

  • The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

  • Work is generally performed within an office environment, with standard office equipment.

Core Commitment

Whether part-time or full-time, year-round or seasonal, all staff and volunteers at Plimoth Patuxet advance the Museum’s educational mission and strategic goals; they uphold the museum’s core values and principles in their work and in all their interactions with the public and coworkers. This commitment helps to ensure that Plimoth Patuxet’s reputation for excellence is maintained and that we, as stewards of the Museum, are helping to create a relevant and sustainable future for Plimoth Patuxet. The core principles that guide us in our work are:

  • Safety and Comfort

  • Compassionate Customer Engagement

  • Professional Excellence

  • Personal Accountability

  • Create a Culture of Philanthropy

  • Teamwork

Interested candidates are encouraged to apply by submitting a PDF file of your resume, and cover letter to apply@plimoth.org, or by submitting them by US mail to the following address:

Plimoth Patuxet Museums
Attn: Human Resources
137 Warren Avenue
Plymouth, MA 02360